Our services are for organizations and individuals, technical professionals and novices alike, interested in advancing their use of Information Technology. If you are a business wanting to catch the wave of the security or other information technologies, or simply interested in raising the technical expertise of your staff, Next Level Solutions can fill your need. If you’re a computer professional – or want to be one – acquiring computer skills is the best way to show employers, clients and colleagues that you have what it takes to meet the industry’s demand for software development, cyber-security and cloud computing skills.
Our comprehensive curriculum of IT security courses includes the latest in cybersecurity skills-building and vendor-specific training from Cisco, Microsoft, Red Hat® Linux, Foundstone, and EC-Council. Learn how to protect your company from unwanted attacks, malware, viruses, and trojans with our Global Knowledge-exclusive foundational cybersecurity course. Our expert instruction utilizes hands-on labs for results-oriented certification training for Certified Ethical Hacker, CompTIA Security+, Check Point, CISA, CISSP, SELinux, and more.
Project Management Training for Cybersecurity Professionals
Does your cyber team have project management expertise? This 5-day course combines comprehensive training in cybersecurity task management based on Risk Management Framework (NIST SP 800-37), an introduction to Microsoft Project, and the PMBOK® Guide-5th Edition, which covers all related best practices in compliance with the Project Management Institute, Inc. (PMI®) standards. Learn to organize your project, track costs and time expenditures, manage quality and risk, evaluate human resources requirements and overcome potential obstacles.
Help Desk Training
Does your helpdesk provide technical support with little attention given to application queries? Is your helpdesk working towards reducing the number of support calls through education, or do your logs show the same caller with the same query over and over again? Is your helpdesk able to provide ad-hoc desk-side training in response to a call? How many of your staff would be more productive if they had helpdesk trainers to support and refresh them in the applications they have forgotten how to use?
Our trainers are experienced in all aspects of Microsoft Office and Windows, and, with our experience, we offer invaluable, ad-hoc training to your staff when the need arises on your in-house systems. Not only do we help with the support calls, we help to reduce them through educating staff on common problems they experience. This leads to a reduction in calls, better productivity and value for money with regards to your IT infrastructure.
Help Desk Certifications
Help Desks are changing due to technological evolution, the need for more stringent business practices, changing customer requirements, and the growth of distributed work teams. As a result, impeccable Help Desk Management and a business-centric help desk are necessary to meet the greater needs of the entire organization.
The NLS Help Desk Training offering includes three certification tracks that will help you become a complete IT Support Professional. CompTIA, Help Desk Institute, and Microsoft all agree the combination of CompTIA’s A+, HDI’s soft skills, and Microsoft’s MCDST Certification create the perfect training path for an IT Support Professional.
Cloud Computer Training
Cloud computing is the delivery of computing as a service rather than a product, whereby shared resources, software, and information are provided to computers and other devices as a utility (like the electricity grid) over a network (typically the Internet)
Cloud computing provides computation, software applications, data access, data management and storage resources without requiring cloud users to know the location and other details of the computing infrastructure.
End users access cloud based applications through a web browser or a light weight desktop or mobile app while the business software and data are stored on servers at a remote location. Cloud application providers strive to give the same or better service and performance as if the software programs were installed locally on end-user computers.
At the foundation of cloud computing is the broader concept of infrastructure convergence (or Converged Infrastructure) and shared services. This type of data centre environment allows enterprises to get their applications up and running faster, with easier manageability and less maintenance, and enables IT to more rapidly adjust IT resources (such as servers, storage, and networking) to meet fluctuating and unpredictable business demand.
We train on every aspect of the Cloud Computing.
Microsoft Office Training
Every few years, Microsoft overhauls its Office suite. The latest edition, Microsoft Office 2010 is here. With its arrival comes the need for Microsoft Office 2010 training. After all, if you’ve invested in the software, learning the how to use it to its fullest ensures that your investment was well spent. NLS Training Training offers several different Microsoft Office training delivery formats ranging from distance learning and Microsoft Office 2010 training onsite training. Each format features a comprehensive curriculum detailing the software as well as a certified instructor that leads the training (either live online, or live at your location).
Microsoft Office 2010 Training Courses:
Microsoft Access 2010
Microsoft Excel 2010
Microsoft Outlook 2010
Microsoft PowerPoint 2010
Microsoft Project 2010
Microsoft Publisher 2010
Microsoft SharePoint Designer 2010
Microsoft Visio 2010
Microsoft Word 2010